Technology has provided the advertising industry the means for reaching a global audience. But in today’s culture of constant and disposable digital content, advertisers must fight for their clicks. The clash of advertisers, tech companies, and ad blockers created palpable tension at a panel discussion about ad-blocking at Mobile World Congress. Whether you are a consumer, or a large brand, your experience with ad blockers will inform the future of digital ads.
The panel included executives from Google, Shine, Nestlé, AOL and Yahoo who spoke to marketers about consumer behavior and their use of mobile ad blockers. The conversation lead to recommendations pertaining to the quality of online ads, but the main focus of the discussion was Shine, a mobile ad blocker. Shine is actively working with carriers like the Three Group, a European carrier, and Digicel, a Caribbean telecompany. Customers can opt to use their ad blocking technology, which does not “whitelist” a fixed roll of publishers. This means their technology can block all mobile ads.
Shine’s technology is the cause of much debate in the realm of digital marketing. Roi McCarthy, CMO of Shine, is quick to defend the products and it’s importance to the average consumer. As a member of the panel he stated, “Every individual using a mobile handset, smartphone or desktop is being abused by ad-tech—that’s not selective, that is 100 percent. We’re talking about military-grade tracking, targeting and profiling. Consumers do not have the ability to protect themselves.” While both sides of the debate are ready with a defense, there are tech giants like Google, AOL, and Yahoo caught in the middle. These web portals are the platforms for millions of digital ads, and publishers rely on them heavily for revenue. These publishers are not at liberty to provide their content for free, or without the fair trade of ads.
While the tension may feel uncomfortable, this could create a positive change in the world of digital ads. Companies will have to find solutions informed by consumer opinion and sentiment. Additionally, companies will have to establish transparency with consumers, in order avoid any feelings of encroachment. The problem may not be ad blocking software, but the way ads are placed and presented. Reframing the challenge could lead to innovative solutions that will benefit consumers, brands and publishers. For about the fight over ad blockers, continue reading at AdWeek.